There are many shops and websites selling wigs – so why are you different?

I think one of the principal differences is that I don’t insist people buy their wig from me in order for me to help them. I am happy to give personal, face to face advice to enable them to choose their own wig, and then if necessary follow it up with help with restyling and cutting.

Do you make a charge for all your services?

If you buy a wig through me then I can often provide the additional care, for example with styling and cutting, without additional charge.

So, if I choose my own wig, then do you make a charge?

Yes. However, my charges are very reasonable – no more than you would pay to have your own hair professionally cut and styled in the salon. I would obviously give a proper estimate when we talk over the phone or meet.

In some instances the NHS supplies wigs without charge – do you still charge for cutting and styling in that instance?

As I’ve said above, there are costs so I do have to charge, though I can be flexible and I’m sympathetic and understanding towards people on low fixed incomes and benefits.

Would my appointment with you be somewhere private – I’m finding all of this rather upsetting and disturbing?

Absolutely! You can choose where you meet with me. I’m always very happy to meet people in the privacy of my studio at home. In some cases I can travel to your home, though I normally ask for a contribution towards my travelling expenses. However, many people are happy to see me in my hair salon in the centre of Bristol. But above all, I try to be as flexible as I can in order to best help people who are often going through a difficult time.

I’ve been wearing a wig for a while. Would you be able to restyle it?

Often I can, but I would need to see it first. My experience and expertise mean I can often give an existing wig a new lease of life.

Carrie auburn sugar wig by Noriko
Beatrice dusty brown turban by Christine Headwear
Basel Comfort wig, dark snow, from Ellen Wille’s Stimulate collection